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Your privacy is important to us. To better protect your privacy Fluidity Direct LLC ("Company” or "We” or "Us” or Our”) has created this privacy policy (the "Policy”) to explain our privacy practices so you will understand when and how personal information is collected, used, disclosed and protected with respect to this website (the "Site”). By using the Site, you consent to the privacy practices described in this Policy, as modified from time to time by us. Therefore, you should carefully review this policy so you understand our privacy practices. At all times, we reserve the right to disclose information where required by law or to comply with valid legal process (such as a search warrant, subpoena or court order), to protect the company’s rights or property (including without limitation, in the event of a transfer of control of Fluidity Direct LLC or substantially all of its assets), or during emergencies when safety is at risk. Also, this policy only applies to the collection of information at fluidity.com.
This notice applies to all information collected or submitted on the Site. Our Site may collect up to two kinds of information: personal (such as your name and e-mail address) and aggregate (such as the number of users who log on to the Site on a daily basis). As a general policy, no personally identifiable information is automatically collected from your visit to our Site. However, you may be asked to provide us with some specific information about yourself ("Personal Information”). This may include contact information such as your name, e-mail address, mailing address, phone number and, if ordering product, credit/debit card information. Your Personal Information may also be used by us and our parent, subsidiaries, affiliates, joint venturers, sponsors and/or partners ("Affiliated Third Parties”) to provide you with additional services. (However, your credit/debit card information will never be shared and only be used to process your order).
From time to time, we may collect general statistical or aggregate information. Such information can include the type of browsers being used (e.g., Internet Explorer, Firefox), the operating system you are using (e.g. Windows 7, Vista, XP, or Mac OS), the number of users that visit a specific page on the Site and the character and duration of such visits. This information may be used to help analyze Site traffic and improve our services. At no point, however, will the aggregated information personally identify you.
In general, we use the Personal Information to complete product orders and respond to customer support inquiries. We use your email address to answer email inquiries we receive and to notify you of the progress of your order. Also, we use the information you provide to help improve our Site and our services, to customize your experience at our Site, or to send updates or notices about our company and the products we offer that we think may be of interest to you. We do not share this information with outside parties except to the extent necessary. This information is used only by us internally and/or our agents for the purpose of fulfilling the foregoing.
We may contract with third-party companies in the processing of credit cards, delivery, fulfillment and shipping of product orders, and provide customer service. We do not permit these companies to retain, share, store or use personally identifiable information for any secondary purposes other than to perform their functions.
The information you give us when you use our Site may be used, but is not limited to, the following:
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
This Site is intended for use by individuals who are 13 years of age or older, and if you are under 18, you should use our Site only with the involvement of a parent or guardian. Accordingly, we do not knowingly, directly or passively, collect information from individuals under the age of 13. However, if the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us at info@fluidity.com. If we otherwise obtain knowledge that it has personally identifiable information about a child under 13 in its files, we will delete that information from our existing files so that it is not in retrievable form.
We may rent, sell, or share Personal Information about you with other people or non-affiliated companies, unless you have chosen not to receive such communications by opting-out. The following section describes these disclosure circumstances more fully.
As referenced above, we release personal information when we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply our policies; to protect our rights or property, or to protect our users from fraudulent, abusive, or unlawful use of, our Site; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.
We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We also are committed to employing reasonable technology in order to protect the security of our Site. However, even with the best technology, no Site is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.
From time to time, this Site may contain links to Affiliated Third Parties or other non-affiliated third party websites and we may share your Personal Information with these third party companies whose products and services may be of interest to you. As a result, these companies may provide you with valuable information about their products and services as well as special opportunities that are available to you. Also, please note that these websites' privacy policies will differ from those of Company in that these other sites may also send their own cookies to you, collect your data or solicit your Personal Information. We are not responsible for the content or information collection practices of those sites. Therefore, we encourage you to review and understand their privacy practices before providing them with information.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Please see our Security Notice for more details.
We may revise and update this Policy if our practices change, as technology changes, or as we add new services or change existing ones. Any changes will be posted to this document so that you will always know what information we gather and how we use it. If we make any material changes to our Policy or how we handle your Personal Information, we will post an "update" notice to our site and change the date of the Policy. We will use information in accordance with the most current privacy policy.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Should you have any questions or concerns about these privacy policies, if you would like to update your Personal Information, or if you want to opt-out from receiving any further information from us, please send us an email at info@fluidity.com.
You may notify us your preferences at any time and your request will remain in effect until you notify us otherwise.
Updated: August 2020
NOTE: The Fluidity Barre is covered by one or more of the following U.S. Patent No. 10010735, 7608029 and 9295866. It is also covered by multiple international patents and registered trademarks listed in the Patents section of this website.
