FLUIDITY® CUSTOMER SUPPORT
Congratulations on making the commitment to a healthier and fit you! We think you'll love our products, but if for any reason you're not completely satisfied, please email us at email@example.com or call 800.840.7108 (M-F, 8:30AM - 5PM EST).
Frequently Asked Questions
How can I purchase Fluidity?
You may purchase Fluidity through our secure website or by calling 800.840.7108. We accept Visa, Mastercard, American Express and Discover, as well as personal checks and money orders. Please have your credit card number and expiration date available when you call. For all checks and money orders, please allow 10 business days for processing and mail to the following address: Fluidity Home, LLC 1230 American Boulevard, West Chester, PA 19380.
How can I contact Fluidity customer service?
You may email us at firstname.lastname@example.org
When will I receive my order?
All Fluidity Bar orders are shipped via UPS Ground/FedEx Ground and should arrive in 2-3 weeks. All other orders are shipped via USPS Smart Post. To expedite your order and receive your items within 7-10 business days, select Priority Processing. Customers who provide an email address will receive a ship confirmation email including your tracking number once the order ships.
What is your return policy?
All of our products are backed by our 30-day money-back guarantee starting on the date of receipt of order. If for any reason you are not completely satisfied and would like to return your order, please email us at email@example.com or call our Customer Service at 800-840-7108 (M-F, 8:30AM - 5PM EST) within 30 days of receipt of order to request a RA# (Return Authorization Number). All orders must be accompanied by a RA (Return Authorization) number. Your return must be returned with the RA number and postmarked within 30 days of receipt of order. Late returns, refused deliveries, return-to-sender and cash-on-deliveries (CODs) are not accepted. Any DVD (other than our Fluidity Beginner, Intermediate and Advanced 30-Day Trial workouts sold with our Ultimate Package) that has been opened or taken out of its plastic wrap is considered final sale and will not be accepted for return. Supplement bottles must be returned unopened. Opened bottles will not be accepted for return.
What is the size of the Fluidity Bar?
The Fluidity Bar is 33 inches wide by 43 inches long and folds down to 4 inches high. It weighs approximately 55 pounds, and rolls on wheels for the ultimate portability.
Can anyone use the Fluidity Bar?
We recommend that you always consult your physician before starting any new exercise program; however, women and men of all fitness levels have achieved dramatic results with the Fluidity Bar. There is a 300 pound weight limit. Anyone under 18 years of age using this product should do so only with adult supervision.
What results can I expect with Fluidity?
This is a whole-body workout that delivers long, lean muscles. You will flatten your stomach, slim the front of your thighs, develop muscle tone on the back of your legs, eliminate the love handles, lift and tighten your seat, and improve your posture and flexibility.
How soon will I see results?
You will feel results immediately. You will start to see results in just 10 days.